How do I earn points?
You can earn points for all sorts of activities, including referring friends, making purchases and adding your birthday.
What are my points worth?
500 points - $5 gift card
1,000 points - $10 gift card
1,500 points - $15 gift card
2,500 points - $25 gift card
How do I view my point balance?
Your point balance is on every page in the bottom bar.
How do I redeem my points?
Select the tab called Redeem Points. Here you’ll see all the rewards we offer. If you have enough points, you can redeem them for a reward.
Is there a limit to the number of points I can earn?
No. Go ahead and earn as many as you can!
What do the 'approved', 'pending' and 'cancelled' statuses mean?
- Approved: These points can be redeemed on rewards immediately
- Pending: These points need to be verified before you can redeem them. This typically applies to purchases and referrals. Points will be pending for 14 days after the order is placed.
- Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled)
What happens if a friend I refer cancels or returns their order?
Your pending points will become cancelled and will be removed from your account.
Why did my account balance go down?
You, or someone you referred, cancelled or returned a purchase.
I completed an activity but didn't earn points!
It can sometimes take a few minutes for us to process your activity and provide your points.
Can I use my points during checkout?
Not directly - please redeem your points for a gift card which can then be applied during checkout.
Do my points expire?
Yes. Your points expire one year from the date they are rewarded.
Do I receive points for the shipping cost?
No. You will receive points for order total prior to cost of shipping.
Do I receive points for retail store purchases?
Yes! If your points were not added in store, please contact us with your receipt and we can add points to your account
If you have any questions about your points or our rewards program please contact Believe@baseballism.com